Terms of Service & DPA
Last Updated & Effective Date: 3 October 2026 • Rapid Edge Designs Ltd
These Standard Business Terms and Data Processing Addendum establish the real commercial terms and Article 28 data processing covenants for Rapid Edge Designs Ltd. All contract clauses remain subject to formal review and sign-off by legal counsel prior to commercial launch.
1. Business-to-Business (B2B) Agreement & Status
This Agreement is entered into between Rapid Edge Designs Ltd (Company No. 17486891, Registered Office: 66 Paul Street, London, England, EC2A 4NA) and the entity or individual subscribing to our services ("the Client").
B2B Confirmation: The Client confirms and warrants that it is acquiring the services exclusively for purposes relating to its business, trade, craft, or profession.
Consumer Rights Exclusion: As a strictly business-to-business contract, the statutory protections afforded to consumers under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to this Agreement.
2. Website-as-a-Service (WaaS) Retainer Deliverables
Subject to timely payment of the agreed monthly subscription fee, Rapid Edge Designs Ltd provides:
- Hosting and deployment of a bespoke, sub-second static edge website on Amazon Web Services (AWS CloudFront / S3).
- Automated SSL/TLS certificate management and renewal.
- Custom domain DNS routing and edge configuration via CloudFront or Cloudflare.
- Automated serverless inquiry processing with 90-day ephemeral storage and email notifications.
- Monthly maintenance allowance covering text adjustments, pricing updates, and asset replacements.
Intellectual Property: Rapid Edge Designs Ltd retains all intellectual property rights in the underlying platform architecture, component library, build scripts, and proprietary templates. The Client retains all intellectual property in its pre-existing trademarks, trade names, customer lists, and custom copy/media supplied.
3. Fees, Direct Debit & Payment Terms
Setup & Onboarding Fee: The standard bespoke setup and onboarding fee is £350 (or as specified in the agreed plan tier or promotional order, such as £0 for participants in the Founder's Beta Cohort in exchange for a short case study testimonial). Setup fees cover initial technical architecture provisioning, custom domain DNS integration, and template parameterisation.
Monthly Retainer & Billing Cycle: Services are billed monthly in advance via Bacs Direct Debit. The standard subscription is £99 per calendar month (unless otherwise agreed in writing, such as the £49 per calendar month pilot rate or an alternative plan tier). Rapid Edge Designs Ltd is not currently registered for VAT; prices stated do not include VAT.
Direct Debit Mandate (GoCardless): The Client must maintain an active Direct Debit mandate with our FCA-regulated payment partner, GoCardless Ltd. The Direct Debit Guarantee applies to all payments. The Client will receive at least 3 business days' advance notice prior to any collection.
Late Payments & Interest: In accordance with the Late Payment of Commercial Debts (Interest) Act 1998, overdue sums shall accrue statutory interest at the rate of 8% per annum above the Bank of England base rate, alongside fixed statutory compensation (£40 for debts under £1,000).
Chargebacks & Indemnity Claims (ADR 0011): In the event of a Direct Debit indemnity claim or chargeback, Rapid Edge Designs Ltd does not execute automated re-collection. Legitimate outstanding balances will be pursued by formal commercial invoice.
4. Term, Rolling 30-Day Cancellation & Offboarding
Rolling Monthly Contract: This Agreement begins upon setup confirmation and continues on a rolling monthly basis.
Cancellation Notice: Either party may terminate the Agreement at any time by giving 30 days' written notice via email to support@rapidedgedesigns.com.
Offboarding: The website remains operational through the paid 30-day notice period. Upon completion of the notice period, edge hosting is decommissioned. Upon written request prior to contract termination, Rapid Edge Designs Ltd will supply an archive of the Client's raw text and image assets.
5. Service Availability & Performance Objectives
Our global edge delivery network is designed to target 99.9% uptime. Uptime figures represent performance objectives and do not constitute an absolute warranty. Scheduled maintenance windows will be communicated in advance whenever practicable and scheduled during off-peak UK hours.
6. Limitation of Liability (Unfair Contract Terms Act 1977)
Uncapped Liabilities: Nothing in this Agreement shall exclude or limit liability for:
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability which cannot be excluded or limited by the laws of England and Wales.
Financial Liability Cap: Subject to the uncapped liabilities above, the total aggregate liability of Rapid Edge Designs Ltd arising out of or in connection with this Agreement (whether in contract, tort including negligence, breach of statutory duty, or otherwise) shall be strictly limited to the total fees actually paid by the Client to Rapid Edge Designs Ltd in the preceding twelve (12) months.
Exclusion of Consequential Losses: In no event shall Rapid Edge Designs Ltd be liable for any indirect, special, punitive, or consequential loss, loss of profit, loss of revenue, loss of business opportunity, or loss of anticipated savings.
7. Governing Law and Jurisdiction
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim.
UK GDPR Article 28 Data Processing Addendum (DPA)
This Addendum governs the processing of personal data by Rapid Edge Designs Ltd on behalf of the Client in accordance with Article 28 of the UK General Data Protection Regulation (UK GDPR).
The Client is the Data Controller. Rapid Edge Designs Ltd is the Data Processor acting upon the documented instructions of the Client.
Processing customer inquiries, appointment requests, and quote submissions entered by end-users into contact islands hosted on the Client's website. Data categories include contact names, email addresses, phone numbers, and service inquiry notes.
Personal data is processed for the duration of the Agreement. Inbound inquiries stored in Amazon DynamoDB are subject to an automated 90-day Time-To-Live (TTL) deletion lifecycle, after which they are permanently purged from hardware storage.
- Documented Instructions: Process personal data only on documented instructions from the Controller.
- Confidentiality: Ensure all personnel authorized to access personal data are bound by contractual confidentiality obligations.
- Security Measures: Implement technical and organizational measures under Article 32, including TLS 1.3 in-transit encryption, AWS WAF bot mitigation, and IAM LeadingKeys database partition isolation.
- Sub-Processors: The Controller grants general written authorization to engage Amazon Web Services EMEA SARL (United Kingdom (London eu-west-2)), GoCardless Ltd (United Kingdom), Resend Inc. (United States / Global Edge). The Processor will give notice of any intended changes.
- Data Subject Assistance: Assist the Controller with appropriate technical measures in fulfilling obligations to respond to data subjects exercising their UK GDPR rights.
- Breach Notification: Notify the Controller without undue delay, and aiming for within 24 hours of confirmation, upon becoming aware of any personal data breach affecting Client personal data.
- Data Deletion: Upon termination of services, delete or return all personal data to the Controller, unless retention is required by applicable statutory law.
- Audit Compliance: Provide reasonable information necessary to demonstrate compliance with these Article 28 obligations.